Delivery
Delivery
When an order is placed from Ireland, our managers process it within 1-2 days.After processing the order, our managers send an invoice to the customer for payment. After payment, the customer must present a check indicating the date and amount of the transfer, as well as the account number to which the money was transferred. Our managers require the deposit receipt to identify the customer faster. The sooner we see your payment, the sooner the order will be collected and the package will be sent to Ireland. After receiving the payment, orders will be sent within 4-10 days. Once the package is sent, you will receive a tracking number from our managers that you can use to track the location of the order.If the customer receives a damaged package, they should take a photo of it and send the package to our managers within 5 days of receiving the order. To resolve this situation, we are ready to offer the customer an individual discount on the next order.
When will I get reimbursed for sports medicine?
A refund for the cost of the ordered products is also possible if the buyer cancels the order before the package is packed. font size: 11px;">Please note that if the customer does not receive their order, a refund will only be provided if the package is returned to our office and does not reach its destination. Verdana, Arial, Helvetica, sans-serif;">Shipping costs for sports medicine to Ireland:
- If the order value is between 0 and 150 euros, the shipping cost is 35 euros;
- If the customer orders sports medicine worth between 150 and 300 euros, the shipping cost is 20 euros;
- If the total amount of the order exceeds 300 euros, our store pays the shipping cost.
All buyers should note that sports medicine products are non-refundable and non-exchangeable. If you need professional advice, our experts are available to help you choose sports medicine products.
Important! Our online sports medicine store reserves the right to replace the product with a similar product containing the same active ingredient but from a different manufacturer. Such an exchange is only possible if the product you ordered is no longer in stock. Thank you for your understanding! You can be sure that you will not lose anything if your order is placed and in most cases you will receive a product of higher quality and more expensive than the one you ordered. If your order could not be delivered due to our mistake. font-size: 11px;”> we can offer you a refund at our expense or resend your order and give you a 15% discount on your next order. If your order was not received due to your own mistake (the address was entered incorrectly, the order was not collected on time, the order was refused, you were afraid to collect the order and in other cases) then you must pay the shipping costs of the order so that we can resend it. Refunds are not possible as medicines are not subject to the right of return by law.