Privacy Policy

1. INFORMATION FOR USERS

We are responsible for the processing of users' personal data and inform them that this processing is carried out in accordance with the current rules on the protection of personal data, as set out in Regulation (EU) 2016/679 of 27 April 2016 (RGPD) and in Organic Law 3/2018 of 5 December on the Protection of Individuals and Guarantee of Digital Rights (LOPDGDDDD). In this context, the following information is provided regarding data processing:

Purpose of processing:

• Processing requests for information or other inquiries received from users via contact forms available on the website.
• Managing user registrations to use this information to purchase products on offer.
• Sign up for our newsletter to receive up-to-date information about new products and special offers on our website.
• Manage, record and analyze customer feedback and comments.
• Providing information and registering for training courses and seminars.

Lawfulness: We base our lawfulness on several important factors in relation to the processing of your personal information.

The legal basis for processing your personal data is the relationship with you arising from the performance of a contract and/or the performance of a business activity, as well as your express consent, which you have given, for example through the contact form on our website. In addition, for all other processing that requires the collection of your personal data, the express consent of the data subject must be obtained. We inform you that the personal data requested when registering on this website are necessary to establish and manage the relationship with you; therefore, we cannot maintain this relationship unless you provide them. In any case, this primary purpose is not subject to consent for data processing that is not necessary for this primary activity.

Conditions for data retention:

The data will be stored for as long as there is a legitimate interest in achieving the purpose of the processing. When the data is no longer needed, they will be deleted with appropriate security measures to ensure the anonymity or complete destruction of the data. Data transfer: In certain cases, we need access to information from third parties in order to be able to provide the services you have requested. This may include, for example, transport, logistics and delivery services, as well as companies that provide us with other types of services such as IT (storage, processing, etc.). These third parties only have access to the personal data that is necessary to provide the relevant service. They are obliged to treat your personal data as confidential and may not use them for purposes other than those requested by us. The data of interested parties will not be disclosed to third parties unless required by law. User rights: You have the right to withdraw your consent at any time. The user has the right to object to the processing and portability of their personal data. The data subject has the right to obtain information about any personal data he or she has provided, provided that the processing is based on his or her consent or is necessary for the performance of a contract and is carried out by automated means.

Right to information: The data subject has the right to obtain, upon request and free of charge, information about the personal data stored about him or her, their origin and the manner in which they are processed. If the request is made electronically and unless the data subject requests otherwise, the information shall be provided in a generally accepted electronic format. The right to obtain a copy shall not prejudice the rights and freedoms of third parties. Right to rectification and erasure: The controller shall respect the data subject's right to rectification or erasure within ten days. Personal data that do not comply with legal obligations shall be rectified or erased as necessary. The data subject shall have the right to request that inaccurate or incomplete personal data concerning him or her be rectified without undue delay. The data subject shall also have the right to request that incomplete personal data be completed, including by providing a supplementary statement. The data subject shall have the right to request that the controller restrict the processing of his or her data. Where the processing of personal data is restricted, such data may only be processed with the data subject's consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person or for reasons of public interest. The controller shall inform the data subject whose processing has been restricted before the restriction is lifted.

Right to object: The data subject shall have the right to object, on grounds relating to his or her particular situation, to processing of personal data concerning him or her at any time, provided that the processing is carried out in accordance with the provisions on legitimate interests, including profiling. Steroids-safe shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or if the processing is necessary for the establishment, exercise or defence of legal claims.

Contact information for exercising your rights:

• Postal address: Parnell Plaza, Ivy Exchange, North City, Dublin, D01 N9X5, Ireland
• Email address: [email protected].

Sending communication or information

The company's policy regarding the transmission of information by electronic means (including email, instant messaging and others) is to only send communications that we believe may be of interest to our users and stakeholders in relation to our activities and operations, or that we have agreed to send.

If you do not wish to receive such communications, you have the right to unsubscribe and refuse to receive them in accordance with the provisions of Chapter III, Article 22 of Act No. 34/2002 on Information Society Services and Electronic Commerce.

Forms

Contact:

• Purpose of processing: To respond to various inquiries about services provided.
• Data retention conditions: The data will be stored for as long as there is a mutual interest in achieving the purpose of the processing; when they are no longer needed, they will be deleted with appropriate security measures to ensure anonymity.
• Recipients: The data will not be disclosed to third parties.

Registration:

• Purpose of processing: The data is collected for the purpose of purchasing, managing business relationships, processing your requests and/or orders and conducting advertising and business activities.
• Data storage conditions: The data will be stored for as long as there is contact with you, in terms of products purchased and services offered, or until legal obligations are fulfilled. In the case of purchases, the legality is based on contractual obligations. Recipient: Your basic information will be sent to the shipping company to deliver the order. This company has agreed to give us access to this data exclusively for the above-mentioned purposes. Your data will not be shared with other third parties for processing unless we are legally obliged to do so.

Newsletter:

• Purpose of processing: Registration for sending newsletters about products presented on our portal. When the data is no longer needed, they will be deleted using appropriate security measures aimed at using pseudonyms or completely deleting them.
• Data transfer: The data will not be shared with third parties, except to comply with legal obligations.

Collaborate with us:

• Purpose of processing: Participation of interested parties in the selection process to find the most suitable candidate for a vacant position.
• Data retention conditions: The data will be stored for as long as there is a mutual interest in fulfilling the purpose of the processing. When the data is no longer needed, it will be deleted with appropriate security measures to ensure anonymity or complete destruction.
• Legitimacy: By confirming your consent in the appropriate box, you consent to the processing of your data in accordance with the purpose of this form, as stated in the Privacy Policy.
• Data transfer: Data will not be transferred to third parties, except in cases where it is required by law.

User rights:

1. The user has the right to withdraw their consent at any time, as well as the right to object and to transfer personal data. In addition, the user has the right to access, rectify and delete their data, as well as the right to restrict or object to the processing of their data.
2. The user has the right to complain to the competent supervisory authority if he considers that his rights have not been respected.

To exercise these rights, you can send an email or letter by post, attaching a photocopy of your ID or passport:

Data Controller: androgenpluspro

• Postal address: Parnell Plaza, Ivy Exchange, North City, Dublin, D01 N9X5, Ireland
• Email address: [email protected].

2. MANDATORY OR OPTIONAL USER SUPPORT ON DATA

By filling in the appropriate fields of the proposal form or download form, the user expressly, freely and unambiguously agrees that the data provided are necessary to process his request. Providing information in the other fields is optional and at the discretion of the provider. The user undertakes to ensure that the data provided is true, accurate, complete and up-to-date and is liable for any direct or indirect damage that may result from the breach of this obligation.

If the user provides data from third parties, he undertakes to inform these third parties of all the aspects mentioned in this Privacy Policy and to obtain their consent for the transfer of their data for the purpose of processing them. This consent must be obtained before providing third party data.

If complete information is not provided, the services and information provided may not be fully tailored to your needs.